Warranty


 
 

5-YEAR: NO QUESTIONS ASKED REPLACEMENT PLAN

All of our blinds goes through several levels of quality control before it is delivered to our retail store, with that being said, we understand that accidents do happen. Under our 5-Year No Questions Asked Warranty, your blinds are replaced as easy 1-2-3 for your peace of mind. Put it this way; if you break your blinds, we will deliver you a brand new set of equal value FREE of CHARGE. And that’s not all, if you do not experience any issues with the blinds during the 5 year time period, we will give you back the total amount of the 5-year warranty cost, as store credit.

 
 

 

5-YEAR: STANDARD WARRANTY

WHAT DOES THIS WARRANTY COVER?

1) Defects in materials and workmanship.
2) Failure in operation.
3) Failure in hardware.
4) Fabric delamination.
5) Operational cards.
6) Previous repairs and replacements.

WHAT DOES THIS WARRANTY NOT COVER?

1) Normal wear and tear.
2) Abuse, accidents, misuse, or any product alterations.
3) Exposure to the elements (sun, wind, water, moisture) resulting in discoloration and/or fading.
4) Failure to follow recommended maintenance.